Terms of Service

What we provide

GuestTale gives a host a private link and QR code for an event. Anyone holding that link can upload photos, video and voice notes without an account, and can view the album if the host allows it.

Access is by possession of the link. We do not verify who a guest is, and a host who shares the link publicly makes the album available to anyone who finds it.

Payment and what you get

The service is currently free. We are not charging for events, there is no cap on what you may upload, and downloading your album as a ZIP is not behind a payment. Nothing on this page asks you for money because nothing currently takes any.

We intend to charge per event in future: a single one-time payment, no subscription, nothing recurring. What a plan will buy is time, an upload window and a storage period measured from the event date rather than the purchase date. Any event created before we start charging stays free, and we will give notice on this site before that changes.

• Every event today: uploads for 3 months, album kept for 6 months, both from your event date

Refunds

There is nothing to refund, because there is nothing to pay. If that changes we will publish the refund terms here before taking any money, and they will include a full refund where an event does not take place and the statutory right of withdrawal that EU and UK consumers have.

Storage and deletion

We delete an event's files permanently when its storage period ends. We email the host at 30 days and again at 7 days before that date, and we allow a short grace period after it. Deletion is irreversible: we cannot recover an album once it has been purged.

Download the album before the storage period ends. While the service is free we will extend a storage period on request rather than let an album you still want disappear; write to us before the date.

Your content

You keep all rights to everything you or your guests upload. We claim no ownership and no licence to use anyone's photos for marketing or any other purpose.

We store and transmit content solely to provide the service to you: to display the album, produce web-viewable versions, assemble the ZIP, and keep backups.

What may not be uploaded

You may not upload content that is illegal, that infringes someone else's rights, that depicts the sexual abuse or exploitation of children, or that was recorded of a person who has not consented where their consent is required.

We remove content on valid notice and may suspend or delete an event that is used to distribute illegal material. Report anything of this kind to the support address on this site and we will act promptly.

Fair use

Individual files are capped at approximately 2 GB. There is no cap on the number of guests, and guests are never counted or charged for.

The service is sized for events. If a single event's storage is wildly out of proportion with normal use, for example a professional videographer's full archive, we may contact you to agree a fair arrangement rather than delete anything.

Availability and liability

We work hard to keep the service available, particularly on event days, but we do not guarantee uninterrupted service and we cannot control the network at your venue.

To the extent the law allows, our total liability to you for any event is limited to the greater of what you paid us for that event and one hundred pounds. Nothing here limits liability for death, personal injury, fraud, or anything else that cannot lawfully be limited.

Photographs of an event cannot be recreated. Keep your own copies of anything irreplaceable; this service is a way to collect and share them, not your only backup.

Changes and governing law

We may update these terms. If a change materially affects an event you have already created, the terms in force when you created it continue to apply to that event.

These terms are governed by the law of the jurisdiction in which the operating company is established, without affecting the mandatory consumer protections of the country you live in.